Reduces escalations to network engineering by 80% with LinkSprinter
Posted on7 Months ago
For Memorial Hermann Health Care Systems, providing reliable network connectivity is crucial. With over 20,000 devices connected to the network at any given time, troubleshooting network problems is a top priority. The Desktop support technicians use the LinkSprinter to give valuable insights to the network that otherwise they would have to escalate to the Network Engineering team.
The LinkSprinter Pocket Network Tester verifies the functionality of copper Ethernet links and identifies errors in less than 10 seconds. The tester reveals network connectivity status and port information while ensuring documentation for every link. The comprehensive AutoTester measures PoE voltage, performs a switch test, and confirms the DHCP server is running and responsive. The tester also verifies gateway/router, internal IP service, and cloud reachability. When paired with the secure Link-Live Cloud Service, the Network Tester automatically uploads results and allows annotation of results enabling job supervisors to easily manage the progress of deployment and troubleshooting tasks assigned to their team.